Privacy Policy

[Effective Date: March 2025]

1. Introduction

Welcome to Payvato! Your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data.

By using Payvato’s services, you consent to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

a. Personal Data

• Full name
• Email address
• Phone number
• Government-issued ID (for verification purposes)

b. Financial Data

• Bank account details
• Credit/Debit card information
• Transaction history

c. Technical Data

• IP address
• Device information
• Location data

3. How We Use Your Information

We use your information for the following purposes:

• To provide financial services – Enabling transactions, withdrawals, and payments (including international money transfers).
• To enhance security – Fraud detection, identity verification, account protection, and 2FA support.
• To comply with legal obligations – Regulatory compliance, anti-money laundering (AML) monitoring, and fraud prevention.
• To provide seamless payment experiences – Facilitating the use of virtual/physical Mastercards and group payment features.

4. How We Protect Your Data

We use industry-standard encryption and secure servers to protect your personal and financial data. Additional security measures include:

• Two-Factor Authentication (2FA)
• Biometric login support
• Real-time fraud detection
• Secure payment processes for contactless payments via QR codes and NFC tags.

5. Sharing Your Information

We DO NOT sell your personal data. However, we may share your data with:

• Regulatory Authorities (if legally required)
• Partner Banks & Payment Processors (to facilitate transactions, including group payments and international transfers)
• Fraud Prevention Agencies

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications

To exercise these rights, contact us at privacy@payvato.com.

7. Data Retention

We retain your data as long as your account is active or as required by law. Data related to transactions will be retained for the time necessary to comply with financial regulations.

8. Cookies & Tracking Technologies

We use cookies to enhance user experience, track usage patterns, and provide relevant advertising. You can manage cookie preferences in your browser settings.

For more details, visit our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified of major changes via email or on our website.

For inquiries, contact us at support@payvato.com.